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To provide a HIPAA compliant solution, NextPatient has created a tracker tool that links the incoming UTM and select other variables to the booked appointment as well as a new CSV output to report on these details.

Step 1: Install the NextPatient Tracker

Add the following script to your website header so that it appears on all pages:

Code Block
<script src="https://dev.nextpatient.co/js/{group-name}/track-source.js"></script>

The {group-name} is an account specific value that can be obtained through your account manager.

Step 2: Run the Tracking/UTM booking report

Visit https://nextpatient.co/admin and after logging in, navigate to the Reports section.

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From the ‘Report' list, select ‘Tracking/UTM booking report (by date booked)’
For the ‘Offices’ list, select ‘All offices'
For the 'Dates’ option, select the desired report date range.
Once ready, click ‘Download’

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An alternative solution is to run javascript to append the needed variables to any outbound links to NextPatient. In the example code below, on line 4, the variable ‘utm_source’ is being appended with the value ‘knowledgebase’.

Code Block
<script>
  var objects = $(".nextpatient-link");
  for (var obj of objects) {
    obj.href+='?utm_source=knowledgebase';
  }
</script>

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Info

The following variables will be reported:

  • 'gclid'

  • '_gl'

  • 'utm_source'

  • 'utm_medium'

  • 'utm_campaign'

  • 'utm_term'

  • 'utm_content'

  • 'liid'

Helpful Links: