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Example blurb: “Please understand that your appointments are personalized and limited. We have planned to have the necessary personnel, supplies, and room reserved for you. As a result of this we require a $100 non-refundable deposit to secure your appointment time. This deposit will be added applied to your final total cost of treatment."

No-Show

The no-show feature saves a card on file so that you can manually charge the patient that amount if they are marked as a no-show. Using this option will pre-fill a blurb that reads:

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Note

NOTE: This feature is currently available to clients using Nextech, athenahealth, and DrChrono practice management systems.

Although your third party payment processor collects the payment from patients, NextPatient is able to then push that paid balance into your EMR. For Nextech users, please visit Nextech - How to set up Payment Push for more information on setting up this feature.

Info

Payments pushed directly into a practice management system, like Nextech, DrChrono, and athena, will always be added as an unapplied credit. Payments will NOT automatically be applied to any outstanding balances.

Stripe Vs Square

NextPatient will process patient payments through a third-party processing system, either Stripe or Square. Both have the same fee structure: 2.9% + $0.30 per successful card charge. Typically, the fees increase if you manually enter the card information into Stripe or Square directly.

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