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The first step is to ensure the issue is not isolated to your machine by clearing your computer's cache of the page. Please see our article on this scenario.
Plugin Cache
If clearing your computer's page cache did not resolve the issue, the next check is to clear your plugin's cache inside of WordPress. An article created by a popular WordPress support company, MHThemes, discusses this process in more detail; please note this solution may not be applicable with all WP caching plugins. https://mhthemes.com/support/knb/solving-common-cache-issues-on-wordpress-websites/#clear-plugin-cache
If this resolves your issue, we recommend working with your web maintenance team to ensure that the plugin is not caching the NextPatient widgets.
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Known Caching Plugin Exclusion Commands
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