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The instructions below are the same whether you use Stripe or Square as your payment processor with NextPatient. |
First, you will want to find the payment in NextPatient.
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You’ll see a box similar to the one above. It will include the last date/time that the payment was updated, the amount of the payment, and the status of the payment. To refund the payment, simply click “refund”.
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NOTE: Partial refunds cannot be initiated through NextPatient. To issue a partial refund, please click detail and complete the partial refund through your third party payment processor. |